Breaking news: MS Mobiles reports a fix for the TyTN II may be available as soon as next week. Read more...
Breaking news: All About Phones also confirms update is coming. Read more...
What you can do
There are several things you can do to help get this issue resolved:
Stay civil
First off, stay civil. Below here are suggestions to contact support personnel. These are not the people responsible, they may not be up to date with the latest developments, and may not even vaguely understand what you are talking about. Being rude does not help.
Contact HTC and let them know you are unhappy about these issues
Some HTC support personnel have stated that they are aware of the issue, but they need more reports of these issues to be able to get the issue up in the support hierarchy, and dealt with. So please contact HTC by phone or e-mail (phone is probably better)! If you have a branded device, please also contact your mobile service provider.
For some tips on things you could tell HTC (and your provider's) support to further our cause, please see our What to tell HTC page. Just asking for drivers will probably not help.
The phone number to call in your area for the HTC Support Hotline can be found here: HTC - Support via Hotline.
To contact HTC by e-mail, go here: HTC - E-mail Us.
Contact your mobile service provider and let them know you are unhappy with these issues
For those that have a branded phone (i.e., your phone says "T-Mobile" or so instead of "HTC"), please contact your mobile service provider (T-Mobile, AT&T, Verizon, etc) and tell them you want these issues resolved. If many people do this, the mobile service providers themselves are likely to complain to HTC. If we can make that happen, there's a good chance HTC will fix the drivers, ad the mobile service providers are their biggest customers.
For some tips on things you could tell HTC (and your provider's) support to further our cause, please see our What to tell HTC page. Just asking for drivers will probably not help.
To do this, just call your mobile service provider's support line.
Make videos of the issues
One thing you can do to greatly help the cause is making a video of the issues as you encounter them, posting these on youtube and sending the links to us. We will place a link to these videos on this page, which further helps show the issues.
Sign the petition
Petitions in general don't really help, but at least it's a way to show HTC that there are more than a few people upset by this issue.
Spread the word
Spreading the word is a very useful and easy way to help out. Spreading the word will get more people to contact HTC and their providers to get the issue resolved. You can spread the word by simply telling people, linking to this site from your own site, linking to this site from your signatures on forums, submitting this site to news sites, everything helps!
On every page you can also find a Slashdot button. If you press the plus icon on that, it will help get this site onto Slashdot, and get more publicity. There is also a Digg button to help us get to the frontpage of Digg.
Write reviews
Almost two thirds of consumers read product reviews before making a major purchase. Sites like Amazon and Epinions let you write a small review of a product to let other customers know about your experiences. We would advise you to find these kind of sites and write your own honest review, from your own actual experience. Do not simply state what this site states, just write what is applicable to your use. Please also take care to make it a well written review, a poorly written review just bashing HTC will not help anyone.
Donate for our AdWords compaign
We use a Google AdWords campaign to draw more visitors here, which costs money. You can donate for this campaign by clicking the PayPal button below.
Help us with preparing a class action lawsuit
As stated before, this is our last resort option. If you know your way around the legal system, please see the lawsuit page or contact us and help us with your input and advice, so we may get this off the ground.
